Privacy policy

1. Scope and operational boundaries

This Privacy Policy applies strictly to the elucidsoft.com website and direct corporate communications sent to Elucidsoft LLC. It explains our data handling practices for visitors reviewing corporate documentation, announcements, and open-source project directories.

Elucidsoft operates distinct commercial SaaS platforms (including Upstat, cloudlayer.io, and ActLume) that maintain separate privacy policies, terms of service, and customer data processing addenda (DPAs). Customer account credentials, billing records, monitoring payloads, and document rendering jobs processed on those commercial platforms are governed exclusively by their respective policies and service agreements.

2. Information we collect

Direct Communications: When you contact us through our corporate contact form or email, we collect the personal information you choose to provide. This typically includes your name, email address, company affiliation, subject matter, and message content.

Network Access Logs: Like standard web infrastructure, our hosting servers and content delivery networks automatically generate technical access logs when you request pages on elucidsoft.com. These logs include internet protocol (IP) addresses, browser user agent strings, referring URLs, request timestamps, and HTTP status codes.

Local Storage Preferences: We store your display theme preference (light or dark mode) locally on your device using your browser's localStorage under the key "elucid-theme". This value is stored purely client-side and is never transmitted to our servers or third parties.

3. No tracking cookies or behavioral profiling

elucidsoft.com is built as a static site and operated without tracking cookies, advertising beacons, fingerprinting scripts, or third-party behavioral analytics platforms.

We do not track your browsing activity across other websites, build marketing profiles, or participate in cross-context behavioral advertising.

4. How we use your information

Information submitted through direct corporate inquiries is used solely to evaluate and respond to your messages, discuss partnership proposals, answer open-source licensing questions, or handle investor inquiries.

Network access logs are used exclusively for infrastructure maintenance, traffic routing, performance optimization, and defending against automated vulnerability scans, malicious scraping, or distributed denial-of-service (DDoS) attacks.

We do not sell, rent, monetize, or trade your personal information with data brokers, marketing agencies, or unauthorized third parties.

5. Service providers and data processors

Contact Form Processing: Inquiries submitted through our contact form are routed securely via Web3Forms directly to our corporate email inbox. Web3Forms acts as a data processor solely for relaying form submissions.

Content Delivery and Hosting: elucidsoft.com is served across global edge networks to ensure secure, low-latency static delivery. Edge network providers process incoming HTTP requests to route web traffic and protect service availability.

6. Data retention and security

We retain correspondence records only for as long as necessary to address your inquiry, fulfill legitimate business needs, or comply with applicable legal and statutory recordkeeping obligations.

Technical server access logs are maintained on short rotation schedules and automatically purged.

We implement appropriate administrative and technical security measures, including modern Transport Layer Security (TLS/HTTPS) encryption for all web and form traffic in transit, to protect your information against unauthorized access, loss, or alteration.

7. Your legal privacy rights

Depending on your location, including under the Virginia Consumer Data Protection Act (VCDPA), the European Union General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA/CPRA), you may have specific statutory rights regarding your personal information.

These rights may include the right to access personal data we hold about you, request correction of inaccurate data, request deletion of your information, or obtain a portable copy of your data.

To exercise any applicable statutory privacy rights, please submit an inquiry through our contact form with the subject line "Privacy Rights Request". We will verify and process your request within the timeframe required by applicable law.

8. Commercial SaaS privacy policies

Customer data processed within Upstat, cloudlayer.io, or ActLume is governed by each platform's dedicated privacy documentation and customer data protection agreements:

9. Governing law and policy updates

Elucidsoft LLC is established in Virginia, United States. This Privacy Policy is governed by the laws of the Commonwealth of Virginia and applicable United States federal law.

We may update this Privacy Policy periodically to reflect changes in our practices or statutory requirements. Any revisions will be published directly on this page with an updated modification notice.